Privacy Policy

Effective Date: March 10, 2026

The Way (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete forms, or communicate with us, including through SMS text messaging.


Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

First and last name

Phone number

Email address

Any information you provide through forms, messages, or communications with us

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Device information

Pages visited and usage data


How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and providing requested services

Sending transactional messages such as appointment reminders, confirmations, and account notifications

Sending marketing communications when you have opted in to receive them

Improving our website, services, and customer experience

Maintaining security and preventing fraud


SMS Communications

If you provide your phone number and opt in to receive text messages from The Way, you may receive SMS communications including:

Service notifications

Appointment reminders

Customer support messages

Promotional or marketing messages (if separately consented)

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

SMS consent is not shared with third parties or affiliates for marketing purposes.


Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers who assist us in operating our website, communication systems, or business operations (such as SMS delivery platforms), provided those providers agree to keep the information confidential and use it only for the services they provide.

We may also disclose information if required to do so by law or to protect our rights and safety.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.


Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use our site, remember preferences, and improve our services.

These technologies may collect information such as browser type, device information, pages visited, and interaction with our website.

You can modify your browser settings to decline cookies if you prefer. However, some features of the site may not function properly without them.


Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Way
Email: [[email protected]]
Phone: [219-314-1025]

The Way - Big Rapids

© Copyright 2026. The Way. All Rights Reserved.